My Apple Health data isn't syncing.
Open iPhone Settings → Privacy & Security → Health → Klimb and make sure
the data types you want are enabled. Then open Klimb and pull to refresh on
the Home tab.
I forgot my password.
On the sign-in screen, tap "Already have an account? Sign in," then
"Forgot password?" — a reset link is emailed to you. Open it on the phone
that has Klimb installed.
How do I cancel Klimb Pro?
Subscriptions are managed by Apple: iPhone Settings → your name →
Subscriptions → Klimb, or in Klimb via Settings → Manage subscription.
Cancelling keeps Pro active until the end of the paid period.
How do I restore my subscription on a new phone?
Sign in with the same Apple ID, then in Klimb: Settings → Restore purchases.
How do I delete my data?
Settings → Reset all data removes everything from the device. To delete your
account and cloud backup too, email us from the address on your account.
Email a screenshot and a one-line description of what you expected vs what happened — that's usually enough for us to fix it fast.